After a while you can call and get that number raised. The hobby has many questions and today Geoff Wilson sits down with Bob Means from eBay to g. Thanks man. Then they shipped my item to the buyer. Who wants to wear shoes with no insoles anyway? It's very annoying. Is there anything I can do here? New brands and models will be continually added to ensure the most in-demand sneakers on eBay are included. There is hair, stains and grime underneath both insoles. How to add Authenticity Guarantee to your eBay listing for sneakers - YouTube 0:00 / 2:00 How to add Authenticity Guarantee to your eBay listing for sneakers Chris34011 6 subscribers. I guess one solution is to avoid buying from the intentionally vague sellers and buy from sellers who accept returns and/or properly describe the condition of their items. The seller responds to the buyer's request. When you make a sale, you have to send the item to the authenticator's address provided by eBay. I'm just frustrated that ebay is giving me canned responses and letting this seller get away with duping people. It was, but I quickly realized the pictures on eBay leave out extremely important aspects of the shoes. 03-29-2022 Evidence of successful delivery to the authenticator Have a blessed day. What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? Tip If your item is eligible, you can then send it into eBay for authentication using a prepaid shipping label. Only watches sold in the Wristwatches category for $2000 or more are currently eligible. Weird scam that could easily be hidden by a smart scammer. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. If a buyer wants to return an authenticated item, your return policy as stated in the listing will apply. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. The itemwas collected by a third party on behalf of the buyer, Withdrawal of the items in your Collection when stored in the eBay vault. Yes, and no returns as per the **bleep** eBay authenticity guarantee. (Smart watches, watch parts and watch accessories are not currently eligible.). Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. If the buyer does not ship the return by the specified date, eBay may close the return request. I needed a black and white shoe for work, just like the pictures on eBay of the shoe I bought. Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets. Items with the Authenticity Guarantee checkmark automatically go through our authentication process, so you know youre getting exactly whats described in the listing. Press question mark to learn the rest of the keyboard shortcuts. A delivery status of "delivered" or "attempted delivery" (or equivalent in the country to which the item was delivered); The date of delivery or attempted delivery; The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the one found on the, Signature confirmation, on orders with a total cost of $750 or more. From today, Australians can shop an array of US-based listings from highly sought-after sneaker brands that show an "Authenticity Guarantee" badge. We require all of the following to prove a successful return delivery: If the party responsible for return shipping does not use a tracked service that meets these requirements, a case may be decided against them if the returned item doesn't arrive. If a seller loses a chargeback they may be eligible for payment dispute seller protections. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. Premium Service Even if a transaction is eligible for eBay Money Back Guarantee, buyers can lose protection if they: A buyer may not seek resolution for the same transaction under more than one buyer protection program. Buyers and sellers may agree to another solution, such as a full or partial refund while the buyer keeps the item, or a replacement item instead of a refund. Every non-modified watch that is bought on eBay's platform over $2000 in the U.S. will automatically go through Authenticity Guarantee. Brand X contracted with the cheapest supplier to produce goods. After all, those two genres are among the most common and sought-after high-end cards. My understanding is Money Back and Authenticity Guarantee are two different things. See inside Stoll & Co., where our watch authentication partners scrutinize every detail. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. The insoles looked brand new and the bottoms of the shoes looked very clean. Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. Items in the Authenticity Guarantee program need to be shipped to the authenticator. eBay Money Back Guarantee covers most transactions on eBay. Better luck next time. Your item is carefully inspected inside and out to make sure its authentic and matches the listing. Currency exchange rate applied to refunds. Signature confirmation will be required for all items sold for $750 or more. Why can't I see the buyer's shipping address? Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or for original or return shipping costs. From found to yours. Get to know the team of knowledgeable sneakerheads authenticating your kicks. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. Authenticity just means the brand name company got a cut of the money. Buyers can narrow down their item searches using the filters on the left-hand side of the eBay search results page. The authenticators also verify your sneakers against the seller's listing description, so you'll get exactly what you ordered. Verified returns eBay may step in without the buyer asking, if the seller didn't respond to the return request. Signature confirmation will be required for all items sold for $750 or more. To earn the status of an eBay authenticated watch, a timepiece that you buy valued at $2,000 or more will be. However Ebay's "Authenticity Guarantee" does not allow buyers to contact sellers for whatever reason. How can buyers search for Authenticity Guarantee items? Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed. In some cases, eBay may automatically accept the return on the seller's behalf. [collection] Oh hey it's those shoes everybody else has Rancourt and Co Natural Chromexcel Beefroll Loafer Review Fedex wants me to pay a fee to deliver my order. No one asks sellers to remove insoles in pics. we would be happy to help you and</p><br /><p>see your 5 stars positive feedback :)</p> Sellers are required to deliver the item as it was described in the listing. eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. If you are a buyer, please check the currency conversion policy imposed by your credit card issuer, bank, or payment service provider for information about conversion rates applied to refunds denominated in foreign currency. One of the foundations of the eBay experience is the level of trust between all members of the eBay community. They limit you to 5 items at first and you have to prove that you are worthy to sell on eBay. Returns should be sent with tracked shipping that can be independently validated. I wonder if people know about dr scholls. Make it yours. Eligible sneakers will automatically display the Authenticity Guarantee check mark in the search results and in the top right corner of the item page. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. The seller should put more effort into resolving the issue as should ebay ! For example, if a seller is suspended for fraudulent activity, we may automatically open a case and issue a refund to the buyer, We reserve the right to fix any processing errors we discover by debiting or crediting the payment method used for the incorrect refund or reimbursement, Buyers and sellers permit us to make final decisions about all cases, including appeals. What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? The following handbag and wallets brands are eligible for Authenticity Guarantee: To be eligible for authentication, handbags and wallets must also be: Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will not be eligible. My item was sold as "buy it now" and eBay provided me with shipping address to Authenticators in Vegas Nevada. Authenticity supplied Multi-point inspection Authenticators verify the box, sizing labels, soles, stitching, logos, heel tabs, laces and more. 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