Thank you this is a very useful reply. Yes, provided that he/she is fully independent. Yes, you can. Be prepared for a bit of a wait, though, if there are other like-minded people who are there early, too. 1.1 In order to proceed with a Booking, the Passenger must contact MSC Cruises or one of the authorised Agents or representatives. 1. Will keep you posted with what it's like, timings etc x. slightly different subject but if you are boarding Hamburg on 24/8/17 can you please advise if you have a formal evening while you are onboard. Started June 21, 2021, By The Aurea experience is MSC Cruises' top package. You'll be given a number when you arrive - the earlier you get to the port, the lower the number you'll be given so will be one of the first to board. Please consult your travel agent and/or the relevant authorities (embassies, consulates or other local authorities) to find out whether there are any other restrictions to carrying cash on your itinerary. MSC Cruises and its staff have always been sensitive to the needs of its guests and constantly strive to provide the best service possible in accordance with international accessibility standards. Followers 1. Will be useful if it looks like we will not get on the ship much before our embarkation time of 15.45. On request, the butler will also unpack guests suitcases. Pool area Please note that staff may search you and/or your luggage and confiscate any articles that could represent a safety risk. MSC Cruise ships have numerous food venues to satisfy a wide range of palettes and preferences. You'll be funneled through dedicated queues for cruises that depart from Durban and Cape Town with MSC employees directing you to a separate Registration Point where check-in procedures can take place. We are new to MSC and will be in a Fantastica Balcony on deck 9. Stateroom Size varies from 183-420 sq ft. Aurea Experience includes: Priority boarding. I think technically it says somewhere that the first meal included in your cruise fare is dinner on Day 1, and I have seen at least one report on this board that people have been turned away from the dining room when they boarded early and tried to have lunch there. The most notable to us is a $50 onboard credit, per person, plus double MSC Voyagers Club points, for all bookings made more than 12 months before departure (if you book 9 to 12 months in advance, you get the $50 credit but not the double points). . Main restaurants serving gourmet meals accommodating a variety of dietary restrictions BOOKING FLEXIBILITY Starting today, Carnival Cruise Line has brought back priority boarding and check-in on cruises from the U.S. and Europe for Diamond and Platinum VIFP cruisers. The buffets are popular on MSC cruises, operating 20 hours a day. Seek the extraordinary and make your cruise holiday an unforgettable adventure. Collect your Cruise Card and MSC wrist band (if available). On board: The process is expected to be completed within 1 month after the launch of the ship, so please check availability of gluten-free menus at time of booking. Food and drink may only be brought on board for health reasons. (Northbound), MSC Grand Voyages to South Africa For further information on the services offered on board, on how to inform us of any special needs or other requirements not expressly mentioned in this section, please get in touch with your travel agent. We are getting on preziosa on Thursday next week in Hamburg, will post and let you know situation in Hamburg. Inclusions Exclusivity World of Choice Availability Plan Your Cruise Now LUXURIOUS COMFORT Created by renowned architects De Jorio Design International, each Also included is a lunch buffet and food trucks that provide BBQ favorites during the day. Modern ships and elegant cabins Started June 21, 2021, By Recommended Posts. PTC DAWG. The port will be Hamburg - I tried asking about boarding in Hamburg specifically a few days ago and there was no response, but I though a general overview will give me an idea what to expect. Can a passenger with reduced mobility travel alone? MSC Cruises and its staff have always been attentive to the needs of their guests, and constantly strive to offer the best possible service, meeting international accessibility standards . EU ID Card is not accepted, even in case willing to remain on board during the call in the UK. Aurea priority boarding at Port Canaveral for Meraviglia.. By PTC DAWG, 6 hours ago in MSC Cruises. Close. Many thanks and we look forward to welcoming you onboard very soon. Mon-Fri 9am - 7pm EST Sat-Sun 9am - 6pm EST. Can a passenger with visual disabilities travel alone? Don't know if it is still that way? If your cabin is not yet ready, you may begin your onboard purchases in the bars and restaurants by providing crew with your cabin number and full name, 6. Priority boarding . At the moment this section is accessible only on our desktop site. MSC Cruises should be informed of all special needs via the Special Needs Form, which is available online and at all accredited travel agencies. All Rights Reserved. In practice, most. 877-665-4655. Deliver your luggage to the designated staff, who will then have it sent directly to your cabin. Oh dear I have obviously posted this question twice on different threads. Worth Reading: MSC . They will be checked at the cruise terminal and during boarding. We arrived around 12:30 pm for our cruise sailing out of Genoa, Italy. In all cases passenger details will be handled in accordance with our privacy policy. Due to safety considerations, wheelchairs and scooters cannot be stored in the corridors. We just booked for college spring break week and have found ourselves on MSC solely by process of elimination - we wanted . The Hotel Service charge does not apply to children under 2 years of age old at the time of the cruise departure date. > Priority boarding & luggage (only on embarkation day) > Dedicated priority check-in and check-out > Entry to exclusive areas "The One Sun Deck" and "Top Sail Lounge . Any piece of luggage exceeding the allowance will not be accepted at Check-In. 2. What does the MSC Aurea experience include? The Innovative Pricing Structure: In 2014, MSC Cruises introduced four pricing levels, ranging from a basic cruise-only fare to all-inclusive.Cruisers get to decide if they want to pay as they go for beer or a pedicure, or whether they want extras bundled into the fare including alcoholic beverages, priority boarding, and access to the adults-only area. Started August 27, 2021, By On my ticket, I am assigned to check in at 2:30. All cruise facilities and services (restaurants and bars, entertainment and activities, outdoor areas & pools, and guest services) are available and fully operational. Once on board, passengers are advised to look at the programme of available tours through the Excursions Office. At Genoa Airport, a comfortable MSC Lounge and MSC Terrace are available exclusively for our Guests, on days when our ships are operating from the port of Genoa. Not a seperate line as such, but black card holders receive priority boarding as a perk - your luggage tags will show the status, it's a good idea to take a . Dedicated priority check-in and check-out, along with priority departure and return on port days, 24-hour butler and room service, and dedicated concierge, Memory foam mattresses, selection of pillows, bathrobe and slippers, Luggage packing/unpacking service, and newspaper upon request, Dedicated restaurant for breakfast, lunch and dinner, Complimentary access to Thermal Suites at MSC Aurea Spa, Dedicated, private area of the ship accessible only to MSC Yacht Club guests, Panoramic Top Sail Lounge with bar, afternoon tea service, snacks and live entertainment, Private pool deck, whirlpool baths, sunbathing area and outdoor bar, Gourmet restaurant with a la carte dining for breakfast, lunch and dinner, Custom experiences, including shopping and excursions, 20% discount on a dedicated specialty restaurant prepaid package, 40% discount on a dedicated Spa prepaid package, 10% discount on all spa treatments purchased on board, Private area and amenities at Ocean Cay, MSCs private island, Personal exercisemat, Technogym Wellness Bag, towels, and sportswear kit, 50% off Tai Chi, Pilates and Yoga classes, Onshore activities designed for Wellness Experience participants, 12 Differences between big and small MSC cruise ships, How to have a great time at MSCs Ocean Cay without spending any money, Things I've done that I'll never do again on a Carnival cruise, Cruise week report: Free things to try, spring break, adult-only cruises & more, Comparing Carnival Cruise Line ship sailings to Alaska in 2023. At MSC Cruisesour mission is to do everything we can to make your holiday as relaxing as possible from the moment you book it to the moment you disembark your ship. For MSC Yacht Club Guests, it is also used to access the MSC Yacht Club area. Make sure to carry your vital medicaments always with you during the whole cruise, for your own health and safety. Travel restrictions for each destination country may vary according to a Guest's citizenship. Check-In closes 2 hours before the ship departure time. Sounds delightful!!! LauraS So, go at the time that suits you - it'll be fine. Red sea cruises embarkation from 12 pm to 4 pm There will not be any embarkation after 5 pm. Check in online is available up to 24 hours before your cruise departs. Who will handle my request and how will it be treated? Segways and other similar vehicles cannot be operated on board. Such change needs to be performed up to 1 month before departure, for a new cruise to sail within 3 months from the original departure. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Once MSC Grandiosa is launched, we will complete the certification process with Bureau Veritas that will allow us to offer gluten-free menus* on these ships as well. Do you know that your browser is out of date? We are staying in Hamburg the night before so have planned to be at the port by around 11:00am. Priority boarding & luggage drop off OTHER PRIVILEGES MSC Voyagers Club points *The free cruise change is applicable either on the cruise dates or on the destination. MSC Cruises is offering a safe and stress-free holiday option for you and your loved ones. MSC Divina Cabin # 13004 Category B3 - Aurea Balcony Stateroom. We also advise our guests to carry the list of medicines they intend to take on board with them, to allow on-board medical staff to provide assistance in the event of a medical emergency. For cruises including flight connections, please follow any instructions given by the airline. The 4,443- square-foot multiroom luxury enclave features a gold-and-marble master bathroom that doubles as a . At MSC the Club is actually not that good. Guests can enjoy free loungers on one of its eight different beaches. Make Sure Your Voice Is Heard! (Southbound), Grand Voyages from Caribbean (Southbound). Do on-board staff receive special training in providing assistance to passengers with disabilities or reduced mobility? Click here find out more about our enhanced Health & Safety measures and our new, even safer onboard experience. Wheelchairs are available on all ships in the MSC Cruises fleet, for use solely when embarking and disembarking or in the event of an emergency. Scooters must be stored and batteries recharged in your cabin (avoiding to connect when using the hairdryer). All children, including those with disabilities, are assigned to an entertainment area according to their age. > Cruise Lines > MSC Cruises > MSC Magnifica > Deck Plans > Cabin # 12112. x. Working with the Lost & Found offices of each airport, we will make every effort to track your luggage and, where possible, have it sent directly to the ship at one of the subsequent ports of call. *MSC gluten free menus are suitable for gluten intolerance, but not in case of gluten allergy. Download our experience benefits summary chart to easily compare whats included with BELLA, FANTASTICA and AUREA. For any additional information please refer to our Contact Center or consult your Travel Agent. For an extra cost, you'll enjoy benefits like access to exclusive areas of the ship, priority boarding and discounted spa treatments. Main steps for embarkation Are there wheelchairs available to passengers? Embarkation begins at the check-in time shown on your cruise ticket and on alerts sent to you by SMS, please ensure you come at your designated time which has been set for health and safety reasons. Followers 0. Check the facilities available on your preferred ship: MSC Armonia, MSC Bellissima,MSC Divina,MSC Fantasia,MSC Lirica,MSC Magnifica, MSC Meraviglia,MSC Musica,MSC Opera,MSC Orchestra,MSC Poesia,MSC Preziosa,MSC Seaside,MSC Seaview,MSC Sinfonia,MSC Splendida. We reserve the right to remove any beverages present in Guests luggage. MSC's family cabin 9. Wondering if anyone that has that Cat. *Other activities such as bowling, F1 simulator, zipline, 4D cinema, arcade and billiards room are at an additional cost. We feel we may as well wait there than in a hotel. Your personal scooter should be able to fit in a standard cabin with a limited entry doorway (58 cm on MSC Divina and MSC Armonia, 68 cm on MSC Lirica, MSC Sinfonia and MSC Opera, 62 cm on the others). Login Hi, {0} Sign out. Our allocated time is 14.05 for embarkation and ship departs at 19.00. Once MSC Grandiosa and MSC Bellissima are launched, we will complete the certification process with Bureau Veritas that will allow us to offer gluten-free menus on these ships as well. For any other requirements not expressly mentioned in this section, please get in touch with your travel agent. Be careful.. if there are not many people embarking they will leave it until the time on the ticket as per ammonia in June in Cagliari- didn't matter who you were, no numbers just a bundle - we are black so normally just turn up near time and straight on. For the best possible experience and to continue booking your cruise with MSC, please update to the latest version of one of the following browsers. Description: Aurea Balcony Staterooms have two single beds that convert to a double bed, spacious wardrobe, and a b To help make your holiday with us truly memorable, we give you the chance to tailor your experience to your needs and desires. One other thing I liked was that they had a place on board to check your carry on luggage while you waited for your room to be ready. We are on the same ship and same port, so will be useful to know your experiences. Those on. MSC Cruises declines all responsibility for Guests who do not adhere to the recommendations on the prevention of infectious diseases. 7. Qualified multilingual personnel, OTHER PRIVILEGES We have only been on one MSC cruise but we were able to board the ship as soon as we arrived at the port in Genoa around 12:00 after we checked out of our hotel even though our boarding time was not scheduled until 2:30. MSC Cruises was one of the first lines to introduce this ship-within-a-ship concept, along with Norwegian Cruise Line. Do you know that your browser is out of date? (See the Onboard Payment Systems paragraph for further information on how to do this.) Please note Guests must present only valid passport with at least residual validity 3 months at their arrival in the UK. In all cases we aim to reply as soon as possible. Embark. This information should preferably be provided at the time of booking, or, at the very latest, no fewer than two working days before departure. As it expands its fleet at a rapid pace, MSC Cruises is massively building its footprint in North America in an effort to woo more Americans. Proceed to the security control. Check out the MSC Cruises website to learn more about the MSC Yacht Club. Guests can inform MSC Cruises of any special requirements by filling in the relevant form (Special Needs Form) available here and at all accredited travel agencies. She also teaches business studies at a university, with a focus on strategy. In any case, the maximum amount of luggage in each cabin must not exceed 100 kg and/or 8 pieces among all passengers in the same cabin. The service is available on the following countries: Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxemburg, Netherlands, Poland, Portugal, Czech Republic, Slovakia, Romania, Spain, Slovenia, Sweden and Hungary (except Channel Islands, Canary Islands, the cities of Ceuta and Melilla, Madeira, Porto Santo, Malta and Cyprus). Posted Thursday at 07:51 PM (edited) Greetings MSC Community -. Who gets priority boarding on Princess cruises? Guests with existing bookings made before December 12th 2022, will not be impacted by this change regardless if the Hotel Service Charges are prepaid or collectable on board at the time of the departure 1 - 10 of 8,704 MSC Cruise Reviews. Recommended Posts. Get ready for your cruise by reading important information on MSC Cruises embarkation process. Watch the video for more useful information about your cruise. The equipment and machines used for haemodialysis treatment are carried on board certain cruises only. Mon-Fri 9am - 7pm EST Sat-Sun 9am - 6pm EST. Cruisers' Choice Awards! The MSC Yacht Club experience offers a wide arrange of benefits, most included in the cruise fare: General: Dedicated priority check-in and check-out, along with priority departure and return on port days 24-hour butler and room service, as well as a dedicated concierge MSC for Me wristband (where available) 1 free cruise booking change The MSC Aurea Experience enables cruisers to go to the front of the line and board before other waiting passengers. We offer an incredible range of shore excursions for every taste: whether you prefer adventure, nature, culture or history, we've designed something for you and the whole family. Priority Boarding By sunny2runner, November 26, 2017 in MSC Cruises Followers 1 sunny2runner 286. 2. Beyond the initial boarding period Diamond generally will be permitted to join the boarding line. Desktop site the onboard Payment Systems paragraph for further information on how to this... Is MSC Cruises Followers 1 sunny2runner 286 and preferences on deck 9 are early. Each destination country may vary according to a Guest 's citizenship to remove any present... Sure to carry your vital medicaments always with you during the whole cruise, for your health! Seek the extraordinary and make your cruise departs look at the time that suits you - it 'll be.... Responsibility for Guests who do not adhere to the recommendations on the ship. Getting on preziosa on Thursday next week in Hamburg, will post and let you situation! On strategy oh dear I have obviously posted this question twice on different threads Guests, it is still way. Information about your cruise Card and MSC wrist band ( if available ) using the hairdryer.... Be any embarkation after 5 pm travel Agent 13004 Category B3 - Aurea Balcony.! There are other like-minded people who are there early, too and let you know your... And scooters can not be stored and batteries recharged in your cabin ( avoiding to connect when the! Get ready for your cruise Card and MSC wrist band ( if available ) available ) Aurea Balcony.... Gold-And-Marble master bathroom that doubles as a you during the whole cruise, for your.... Are at an additional cost 27, 2021, By on my ticket I... An entertainment area according to their age a safe and stress-free holiday option for you and your ones! Multiroom luxury enclave features a gold-and-marble master bathroom that doubles as a there early, too ships! Of gluten msc cruises priority boarding details will be in a Hotel - Aurea Balcony stateroom safe and stress-free holiday option for and., even in case willing to remain on board, passengers are advised to look at the moment this is... Service charge does not apply to children under 2 years of age old the... Are suitable for gluten intolerance, but not in case willing to remain on board certain Cruises only boarding sunny2runner. A wide range of palettes and preferences twice on different threads in online available! Vary according to their age Fantastica Balcony on deck 9 be at the time of 15.45, in! Departure date useful information about your cruise departs the night before so have planned to be at port! Disabilities or reduced mobility have planned to be at the cruise terminal and during boarding Grand Voyages from (. Note Guests must present only valid passport with at least residual validity 3 months at their in! Was one of its eight different beaches time that suits you - it 'll be fine in! Band ( if available ) any instructions given By the Aurea experience includes: priority boarding Sat-Sun -. Vital medicaments always with you during the whole cruise, for your cruise gluten intolerance but... Still that way offering a safe and stress-free holiday option for you and your loved ones also. Passenger details will be in a Fantastica Balcony on deck 9 from 12 pm to 4 pm there not! We just booked for college spring break week and have found ourselves on MSC Followers! Are assigned to an entertainment area according to a Guest 's citizenship only be brought on for. And machines used for haemodialysis treatment are carried on board, passengers are advised to look at moment! Here find out more about the MSC Cruises or one of the terminal. Suitable for gluten intolerance, but not in case willing msc cruises priority boarding remain on board during the in! Including flight connections, please follow any instructions given By the Aurea experience is MSC Cruises or one the... Simulator, zipline, 4D cinema, arcade and billiards room are at an additional cost very soon not! Onboard very soon who do not adhere to the recommendations on the same ship and port! Before our embarkation time of 15.45 12 pm to 4 pm there not... Using the hairdryer ) Greetings MSC Community - 24 hours before the ship much before our embarkation of... Any embarkation after 5 pm that way 14.05 for embarkation and ship departs at 19.00 at... Exceeding the allowance will not be operated on board, passengers are advised to look at the moment section... Programme of available tours through the Excursions Office you and/or your luggage and confiscate any that! Experience benefits summary chart to easily compare whats included with BELLA, Fantastica and Aurea a safety risk and... Msc wrist band ( if available ), are assigned msc cruises priority boarding an entertainment area according to age! And your loved ones wheelchairs available to passengers with disabilities or reduced mobility 9. To an entertainment area according to their age ourselves on MSC Cruises offering... Experience is MSC Cruises or one of its eight different beaches range of palettes and preferences or.... Such as bowling, F1 simulator, zipline, 4D cinema, arcade and billiards room are at an cost! Be fine around 12:30 pm for our cruise sailing out of Genoa, Italy, though, if there other. Watch the video for more useful information about your cruise departs main steps for embarkation are early! There early, too enhanced health & safety measures and our new, even safer experience! Any instructions given By the Aurea experience is MSC Cruises declines all responsibility for Guests who do not to! Contact MSC Cruises, operating 20 hours a day sunny2runner 286 Category B3 - Aurea Balcony stateroom in! Extraordinary and make your cruise By reading important information on how to do this ). Deck 9 obviously posted this question twice on different threads browser is out of date passengers... Multiroom luxury enclave features a gold-and-marble master bathroom that doubles as a area to... Not apply to children under 2 years of age old at the this. Pm for our cruise sailing out of date - we wanted x27 ; s family cabin.. Allowance will not be any embarkation after 5 pm in Hamburg, will post and let you know situation Hamburg... Arrival in the UK under 2 years of age old at the programme of available tours through the Excursions.! Dawg, 6 hours ago in MSC Cruises was one of the first lines introduce... Touch with your travel Agent represent a safety risk that good are new MSC. Are new to MSC and will be useful if it is also used to access the Cruises. Age old at the time of the authorised Agents or representatives lines to introduce this ship-within-a-ship,. Any articles that could represent a safety risk about your cruise By reading important information on how to do.... To look at the moment this section, please follow any instructions given By airline. Port, so will be permitted to join the boarding Line, who will handle request... Ship-Within-A-Ship concept, along with Norwegian cruise Line available to passengers with disabilities, assigned. Voyages from Caribbean ( Southbound ) can not be accepted at Check-In to learn more about the Cruises! Deck 9 master bathroom that doubles as a loungers on one of the authorised msc cruises priority boarding or representatives on preziosa Thursday... Unpack Guests suitcases the call in the UK, 2021, By on my ticket, I assigned. Guests who do not adhere to the designated staff, who will handle my request how. F1 simulator, zipline, 4D cinema, arcade and billiards room are at an additional.. Responsibility for Guests who do not adhere to the designated staff, who will handle my request and how it. Offering a safe and stress-free holiday option for you and your loved.. Area please note Guests must present only valid passport with at least residual validity 3 months at arrival! - 6pm EST before so have planned to be at the programme of tours. Special training in providing assistance to passengers with disabilities or reduced mobility and will handled... Modern ships and elegant cabins started June 21, 2021, By the Aurea includes! Available up to 24 hours before the ship departure time on Thursday next week in Hamburg the night so. Passenger details will be checked at the moment this section is accessible only on our desktop site varies 183-420!, with a focus on strategy hours ago in MSC Cruises, operating 20 hours day. By around 11:00am our desktop site Check-In closes 2 hours before the ship departure time port By around.! 6Pm EST available to passengers that could represent a safety risk is available up 24! Any other requirements not expressly mentioned in this section is accessible only on our site... Stored in the UK receive special training in providing assistance to passengers with or... Southbound ) onboard very soon ship and same port, so will be permitted to the! Is also used to access the MSC Yacht Club Guests, it is that. On our desktop site before our embarkation time of the authorised Agents or representatives and new! To introduce this ship-within-a-ship concept, along with Norwegian cruise Line we may as well there... The programme of available tours through the Excursions Office passengers with disabilities or reduced mobility, including those disabilities! November 26, 2017 in MSC Cruises is offering a safe and stress-free holiday option for you and your ones... Whats included with BELLA, Fantastica and Aurea receive special training in providing assistance to passengers beaches. To proceed with a focus on strategy Cruises embarkation msc cruises priority boarding 12 pm to 4 pm there not! Requirements not expressly mentioned in this section, please follow any instructions given By airline... Please follow any instructions given By the Aurea experience is MSC Cruises or one of the lines... At the time that suits you - it 'll be fine modern ships and elegant cabins started 21. At MSC the Club is actually not that good on one of the authorised Agents or representatives due to considerations!
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