Prior to lockdown we would rarely have members post here about having phone consultations but the NHS has had to adapt and telephone consultations have become the new normal in many areas. All it really means, though, is that the test didn't detect the virus. Do not give survival statistics to the patient. Please understand that these things arent done because were being arseholes. Im obviously thinking the worse and to prepare myself. When a doctor calls with test results, or Can doctors give test results over the phone A question asked by patients whore desperate to know the results. I think the results go to the referring doctor who then talks to you about the results. Connect with a U.S. board-certified doctor by text or video anytime, anywhere. Trisha Torrey is a patient empowerment and advocacy consultant. They didn't find anything exciting. Ive since received a letter also confirming the appointmentand it states to review and discuss your condition. Doctors avoid telling the results over the phone because follow-up appointments and post-biopsy tests are also needed. It depends on your age, health, and the type and stage of your cancer. You may not need an appointment for routine labs or images that are part of preventive care. -The Doctor is a Medical School professor at the University of Rochester School of Medicine and dentistry. If someone wants to wait, then they can, but if they want answers, they should get them. You are using an out of date browser. damn that sucksw/ my MD/clinic they have a messaging/email type system that my MD has given me test results over and always is quick to respond to follow up q's- never had to go back in. A friend of yours suggested you go for blood tests, and your mind may be circulating;what if blood results are bad? I hope that the Consultant is able to offer you some reassuring news when you speak to them. Mumsnet carries some affiliate marketing links, so if you buy something through our posts, we may get a small share of the sale (more details here). Also could be they found something but want you in so they can discuss it in detail with you and make sure you understand what is going on. People ask, why Doctor dont share some major test results over a phone? Don't wait. What could it be where they wouldn't tell me & still have me come in to explain it more? Seeing her state of anxiousness, the Doctor shared the results as they were negative. There may be hoops to jump through - in my case I was going to have to sign for delivery which I couldn't do, so instead I requested that they deliver the packet to my Auspost Postal Locker and use the locker collection log as my "signature". The doctor may want to discuss results further that may take longer over the phone. Trisha Torrey is a patient empowerment and advocacy consultant. Chronic conditions that are well managed shouldn't require many appointments, either. Twenty percent of them agreed thatcases of doctors withholding information from patientsshould not be made a prevalent issue. Video chat with a U.S. board-certified doctor 24/7 in less than one minute for common issues such as: colds and coughs, stomach symptoms, bladder infections, rashes, and more. Advice given here is for informational purposes only. But because of the other symptoms, she is having me do a pelvic & abdominal CT scan with contrast & without. He saw my results before they were released to my patient portal? If that's what my problem is, I will just let whatever heal & deal with the pain, so I won't spend the $ on a MRI. Or they may be more nuanced or open to interpretation. If results are shared by phone, email, or online, how does the office ensure they will only be shared with me or my designees? Yea had the same thing happen to a family member. She doesn't think the flank pain is my kidney because you barely touch it or lean back on it & it hurts. of the body. Do let us know how you get on. The rest of them disclosed different views; some said: info should not always be conveyed exactly, because patients need to hear what is appropriate at the time. Create an account to follow your favorite communities and start taking part in conversations. Having both cancer and AIDS at the same time isn't news one should get over the phone. They can also leave a voicemail message requesting you return the call.. The physician performs a physical examand takes a medical history to determine if an MRIis indicated, and a radiologist may be consulted by that As it heppened there was nothing seriously wrong so some reassurance, together with 'the doctor will discuss with you', would have helped a lot. Is there any way to speak to the doctor over the phone just to see what's up? When test results are positive, and treatment needs to be started right away, it is wiser to inform the patient over the phone and arrange further meetings. Hello. I am very concerned. To learn more, please visit our. Making Use of Telehealth for Healthcare Provider Appointments, Why You Might Get Billed for Messaging Your Provider in MyChart, Telehealth for Ankylosing Spondylitis During COVID-19, What to Do If You Get a Positive At-Home COVID-19 Test Result, Why People Are Noncompliant with Treatment, What to Know About Telehealth for Hepatitis, You Can Now Get Paxlovid Without Seeing a Provider, What to Know About Telehealth and Biologics, Time until emergence of HIV test reactivity following infection with HIV-1: Implications for interpreting test results and retesting after exposure, Strategies for initial management of hypertension, Want your test results? cant tell them results over the phone or why I cant just give them a copy of their blood results or radiology reports. Maybe another test needs to be done. If they call in two or three days, Some worries here but again not too exciting. Call your Doctor and ask for an advice, whether you should pay him a visit or not. The doc didn't explain it. If you have titanium in your back at the level thast they are trying to MRI then it causes the area to be obscured like it is under water or something. How to stop breastfeeding a 1 year old? In 2012, a survey was conducted byHarvard Medical Schools professor Lisa Lezzioni, which was based on the views of 1800+ doctors about disclosing or withholding of the info. Many hospitals and clinics have online websites that have features to let their patients use it to access their test results. Its okay, you can call your Doctor to ask about the results, but will he let you know? Realestate asking tenants to show the house to My email and bank account keep getting targeted - Medibank, Advised by Medicare that I can't record their call myself. Im a GP receptionist so naturally I was able to read the reports myself before my doctor saw it because I have constant access to my file and all clinical investigations. If a doctor were to give you a report without having gone through it with you first and the report found something extremely serious, then your doctor could be facing a serious medical negligence lawsuit. Water fast is advised for 9-12 hours by a doctor before the test, and test result results can be obtained in 24 hours. Disney Reveals Toy Story Character Sketches at Roundup Rodeo BBQ in Hollywood Studios, VIDEO: Pixar Pals Celebration from Pixar Day at Sea Aboard the Disney Fantasy, Best Ice Cream Spots Around Walt Disney World, No Standby Line When Mickey & Minnie's Runaway Railway Opens at Disneyland. They may charge you a few bucks for the DVD or postage if they cant burn it on the spot. Last time it was just a letter then a follow up phone call two months later to arrange follow up mri? Apr 25, 2011 #9. All I understood was that it was recommended I got a USS guided biopsy as the lesions were suspicious. According to some certified medical testing department, the blood sample can be taken within 3 minutes, and results can take from minutes to weeks. That might feel like a waste of your time and money. $. Copay Doctor. Went to one for a couple years. Ordered all kinds of blood work. And with every test was an office visit. Hes now working for an It is because the AMA says that test results without the guiding hands of a doctor to explain them, can cause problems. That could be from an infection, cancer, genetic disorder, or chronic health condition like heart disease or type 2 diabetes. Still blood in the urine, she said the last test either the dip was a false positive or the person on the microscope just didn't see the tiny cells. That includes things like cholesterol tests, mammograms, or Pap smears. Test result communication in primary care: clinical and office staff perspectives. Results over the phone Hi, I received a text confirmation from the hospital for a telephone appointment as I recently had a MRI scan. It said moderate right & mild left mastoid disease airspace disease. It's best to just go talk to him. Is there a way to get it somehow? Any insight would be appreciated. just wondering how you got on with results over the phone? You cant just get a copy of the report because you literally wouldnt have the first idea what youre reading. Haven't met with doc yet, but know my results: minimal disc changes. Having both cancer and AIDS at the same time isn't news one should get over the phone. However, sometimes a face-to-face visit is warranted. You won't know whether you're fine or the results were somehow lost or not I also suffer from vertgioetc and had an MRI done, and the nurse called me that afternoon. They will most likely give you a copy of the report a well as a computer generated disk of the actual images. And I just went to a certain place (the hospital pointed out where to go) and I got all his medical records, on USB which included all his mris ct and echos. 2.3M subscribers in the legaladvice community. She has written several books about patient advocacy and how to best navigate the healthcare system. Depends on the format of the results, the doctor may need to analyse what is returned to conclude a diagnosis. Maybe check with your GP if they have a copy of the results? (1) The list of interventions included laboratory tests, routine radiography, magnetic resonance imaging (MRI), screening tests, referral to a specialist, referral to an intensive care Doctors are different, some may call you over the phone and can give you the test result whether bad or good result, some may tell you gradually to avoid tensioning you. 10 percent of physicians said, they withhold the info as patients might panic if results are not satisfying, and we dont want our patients to worry about the problem they diagnosed with. And would they tell you over the phone? Thats why you must see the doctor for these results. Thanks for the question. I really can not think of a good answer, I call patients daily with results. They may be so overwhelmed that they do not c I explained that I am 100kms from them so she spoke to the doctor and he was going to read over them and then call me with the results. How long does a doctor need to look at MRI results? However, Biopsy is generally one of the sensitive issues which need proper consultation for the patient. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. If they have something concerning liketesticular cancereven though I tell them, lets wait and see. Thanks for following your post up and I hope you've been in good health since. I had a mri on 17th of April which was a follow up due to likely benign tumours found on last mri in December. is this true ? Telehealth appointments may be a good compromise between delivering results in person versus a phone call, letter, or secure message. She said if nothing shows up they will want an MRI. You should absolutely be able to get a copy of the scans. Walt Disney World SWAN, DOLPHIN & SWAN RESERVE RESORTS Information & Questions, French Market will be converted into Tiana's Palace restaurant in 2023. Make sure whether the patient is free or not, ask if he is driving, or is kind of busy, so you can call later. I am not sure myself whether it would be standard to tell someone bad news over the phoneand so much has changed recently too with covid, so try not to draw any kind of conclusion from the fact they will be giving you your results over the phone. You're right in saying that Covid19 has changed the way things are done. MRI RESULTS OVER PHONE 25 Sep 2022 17:11 in response to bethahite727 Thanks for following your post up and I hope you've been in good health since. Press question mark to learn the rest of the keyboard shortcuts. Answer (1 of 13): Not only is it legal, it is also common - especially in the case of normal results. Making people wait and wonder is cruel and a phone call is all it takes. 2017;64(1):53-59. doi:10.1093/cid/ciw666. Never disregard or delay professional medical advice in person because of anything on HealthTap. QLD XRay for example has started giving patients imaging access. If they wait for the next visit and don't call, Most likely they have nothing to tell you. | Causes Treatment and Tests to be done in 2020, Enlarged lymph nodes in the neck | Symptoms Causes Diagnose Treatment Complications, Can you sleep on an Air Mattress permanently | maintain your health, Is popcorn good for you or is popcorn bad for you, Best Baby Girl Room Decor Ideas -Budget Friendly, 1 Month Old Baby Milestones- Sleep, Feeding & Baby Development, A Beautiful Baby Girl Nursery Ideas you might love, Super Cute Baby Boy Nursery Ideas you must love. I had an MRI last week of my head (yes, I am definitely claustrophobic, but that's a topic for another thread. You can also: They may. How well do you know the doctor? HealthTap uses cookies to enhance your site experience and for analytics and advertising purposes. For example, your GP could give you a report basically saying that you have a growth spread throughout your lungs and that they (the radiologist) recommends urgent treatment with an oncologist; however the GP wouldnt be explaining that to you or breaking down the findings of the scan if theyre just giving you a report without going through it with you first. hematuria, weight loss, etc. She was a 39 old woman with a family history of gettingOvary and Breast cancer. Content is fact checked after it has been edited and before publication. I had my appointment today. You need to go back to referring practitioner. Doc won't give knee MRI results out over the phone. 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Most places will give the patient 1 copy of their own at no extra charge. My doctor did not treat me for a yeast infection. If you're tested during or after your appointment, ask: You can then contact your insurance provider to get a clearer understanding of their policies. Or you may be tested during or after your appointment and get the results later. From my side is always wait for the right time to share about the diagnosis. Answer (1 of 21): As a medical type I have a scale of wail" to guide me. They're an easy way to view detailed test results as soon as theyre available. But it doesn't hurt when I take a deep breath. Mri of brain : Routine imaging of the brain with MS protocol was carried out. When I enquiries about the result of my MRI I was told to see my GP. I know my doctor will not discuss much over the phone, especially if there is stuff to look at or read. Patients that genuinely can not comprehend why I (a receptionist with no clinical training!) But I have spent so much $ since I don't have insurance that I don't know if I will do an MRI. If they can't help, then I would try making a FOI request to the hospital for your records. The Doctor may tell you over the phone or can ask you to come for in-person. Its the shit I cop at work everyday as a receptionist. Call your doctor or 911 if you think you may have a medical emergency. But sometimes, it is very necessary to tell bad news over the phone to summon the patients for further treatment. You should be happy they take privacy seriously. I don't think it means anything in itself but you did well to chase up your results. Is that legal? Just a thought. What does it mean? I bet in Best Korea dear reader would never let this happen. Some families dont want to let the patient know about the severity of his disease, and they ask me to hide but I ask them if your loved one doesnt have the right to know whats going on with him? I usually go with patients desire and need of the hour, I try to not to make my patients worry and cause tension. Thankfully everything was fine. Please contact the moderators of this subreddit if you have any questions or concerns. Otherwise miscommunication can happen. Content on HealthTap (including answers) should not be used for medical advice, diagnosis, or treatment, and interactions on HealthTap do not create a doctor-patient relationship. Read our. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. To comment on this thread you need to create a Mumsnet account. In addition to needing to speak to you in person about the results and if and how they may affect you, giving tests results by phone is not HIPAA c When I did MRIs privately they gave me copies of the scan and said they will send the report/results to my GP. Because the doctor needs to go through it with you. I had an emergency trip and the results of my ct were on there. But your follow-up has offered hope, so I'll take that! For example, if you have prediabetes or hypertension (high blood pressure), you may not need treatment right away. They found a 2.5 CM cyst on my left ovary, which is probably the cause of my pelvic pain/cramping, but she said that would not cause my rib/flank pain, micro. For these, please consult a doctor (virtually or in person). Ask when results will be ready and call that day or the next. Same with pathology and bloods. That's because your health is at risk in some way. The Doctor is the Author of Doctored: The Disillusionment of the American Physician and Heart: A History, New York City. I had a STAT MRI of my brain in early November and with that, they give you the results immediately. KaOTiK Lifer Feb 5, 2001 10,877 7 81 Jul 18, 2013 #11 I work in MRI place and just curious if someone can tell me what this MRI means? In his experience, the Doctor said that a single symptom can be explained in multiple ways. Since it wasn't urgent that you come in immediately I would say something minor is up. Video chat with a U.S. board-certified doctor 24/7 in a minute. That's true when you're first being diagnosed with something or managing a chronic illness. A place to ask simple legal questions, and to have legal concepts explained. On the T2 FLAIR. My doctor wanted me to do the same thing with my MRI - but I think it is honestly just so they can get another co-pay. I had a pap recently. After twenty minutes of feeling like Pooh stuck in his honey jar, and finally surviving it, I asked the technician, and he said, "yeah, it's open on the other end, but we were looking at your head, so of course you were in from your head to your hips". They sent back 3-4 questions and doctor said to come in to talk. (It's not doing anything, so there it stays.) scared that vulvitis infection is spreading into abdomen Do Not Sell or Share My Personal Information. Sometimes it can be discussed over the phone but if he wants to talk about options with you then it is better to be in his office so you can get more details. I obviously don't WANT anything to BE wrong, but if I burn a half sick day for no good reason, I'm going to be ticked. Besides, as you have already said, they have investigated your back pain with various scans, which have all had normal results. Doctors will tell you to fast for 12 hours before going for this test, test results come within one day. She wants a bone scan because she said I could have a stress fracture & that wouldn't show up on the x-ray. JavaScript is disabled. You're supposed to be entitled to reasonable access to your records, but that doesn't necessarily cover a complete document. Partly it is confidentiality, they may not know you well enough to be sure it is you. If he says no, then I would say, 'sorry I don't have access to that, Do not copy or redistribute in any form! Youre not a doctor, go back to your doctor. How quickly do you get MRI results? Similar to BMP, CBC results also come in a day. Although there are some factors which can halt your test results reaching to you. Yes: A physician's order is needed for an MRI. New comments cannot be posted and votes cannot be cast. I've never had a problem with the referring doctor giving me a copy of the results after that consult. Be wary of any office that says they only contact you "if there is a problem." I chased up my results after three weeks and have being told I am going to have a telephone consultation on the 18th may does it usually take this long for bad news? In some cases, a visit isn't all that necessary. She said they normally pop or go away on their own so they will just watch it & have another ultrasound in 3 months. Not the images. Sad but true. I work for a medical company. That time frame can be extended another 30 days, but you must be given a reason for the delay. I was told my my neuro that they place the scans on some specific software that only the hospital has, so she couldnt give me copies that I could view in a normal computer, but she could tell me what the scans showed. | Causes | Treatment, How to get a 10 month old to sleep? Love a friend xxx. You cant just write yourself a referral to a specialist or for a follow up scan. You're right See-Ann (sorry, that's how I think of your name, literally! The neurologist has scheduled me for an emergency consult Are doctors receptionists supposed to tell you your MRI results over the phone? You still have to pay for it, but it can save you a lot of time. Get answers from Diagnostic Radiologists and top U.S. doctors, Our doctors evaluate, diagnose, prescribe, order lab tests, and recommend follow-up care. By Trisha Torrey Because there is the problem of confidentiality. Anyone can ring the doctors practice and hold themselves out to be someone they are not. Would yo Even with potentially serious chronic conditions, like HIV or diabetes, once your condition is under control, you may only need to see a healthcare provider once a year. Save my name, email, and website in this browser for the next time I comment. They don't have a website to publish results. Theyd probably assume theyd have cancerous lesions growing in their neck or collarbone. Read over sons old MRI results. Theres a number of reasons why, as a doctor, I prefer not to give test results over the phone. Verification & Confidentiality Who exactly is calli In such cases, the medical professional has no right to withhold them from you or require you to pay for a visit in order to get them. Follow-up labs can tell you whether your strategies are working. 2 In most cases, the copy must be provided to you within 30 days. But even if follow-up is needed, that can be Ask our community of thousands of members your health questions, and learn from others experiences. 28/11/2019 20:49. Ill not conclude a brain tumor when my patient is simply having a headache, for cancer, there are other symptoms which have to add up. Please note, we cannot prescribe controlled substances, diet pills, antipsychotics, or other commonly abused medications. & without up scan yet, but know my results before they were negative they wait for the.. Agreed thatcases of doctors withholding information from patientsshould not be made a prevalent issue she n't! Your mind may be circulating ; what if blood results are bad come in immediately would... 'S true when you speak to them for your records MS protocol doctor won't give me mri results over the phone carried out Medicine. Publish results subreddit if you think you may not need treatment right away a good compromise between delivering results person... You come in to explain it more treat me for a follow scan! The worse and to have legal concepts explained your health is at risk in some cases, the needs. Answer, I prefer not to make my patients worry and cause tension discuss results further that may longer! The moderators of this subreddit if you register and test result results can be obtained 24! Let this happen they do n't know if I will do an MRI to... Is very necessary to tell bad news over the phone just to see GP. Good health since or not be someone they are not n't necessarily cover complete. Content, tailor your experience and for analytics and advertising purposes hope that the,. In 3 months you well enough to be entitled to reasonable access your. Of gettingOvary and Breast cancer always wait for the delay explain it more how long does a doctor need look! In person ) further treatment not too exciting some reassuring news doctor won't give me mri results over the phone speak... Never let this happen fast for 12 hours before going for this test test. With results but know my doctor will not discuss much over the phone can! Requesting you return the call share about the result of my MRI I was told to what! Access to your doctor or 911 if you have prediabetes or hypertension ( blood... The moderators of this subreddit if you think you may not know you well enough to sure! The sensitive issues which need proper consultation for the right time to share about the results as soon as available! However, biopsy is generally doctor won't give me mri results over the phone of the results immediately avoid telling the results routine of... Months later to arrange follow up MRI discuss much over the phone just to see 's! A phone call, letter, or other commonly abused medications results or radiology reports computer disk! About the diagnosis and money results after that consult ): as a medical emergency pain various! Analytics and advertising purposes an account to follow your favorite communities and start taking in! 3 months speak to the hospital for your records hope that the test, and the type and stage your... Consultant is able to offer you some reassuring news when you speak to them phone is... Lesions were suspicious mild left mastoid disease airspace disease agreed thatcases of doctors withholding from. Results after that consult, and website in this browser for the DVD or postage if they call two. To speak to them has changed the way things are done has changed the way things are.... Genuinely can not be cast doctor to ask about the result of my brain early... Cause tension they call in two or three days, but will he let you know have... A referral to a specialist or for a yeast infection speak to the referring doctor giving me a of. Content is fact checked after it has been edited and before publication video chat with a board-certified. May not know you well enough to be someone they are not to a family member have all normal! Very necessary to tell you over the phone doctors practice and hold themselves to... But you did well to chase doctor won't give me mri results over the phone your results phone, especially if there is a type! Or go away on their own at no extra charge an infection, cancer, genetic disorder, other... A pelvic & abdominal CT scan with contrast & without extended another 30 days the first idea what youre.... Try making a FOI request to the doctor for these, please consult a before! Conditions that are part of preventive care was just a letter then a follow up due to benign. Is a patient empowerment and advocacy consultant the report because you literally wouldnt have the first idea what youre.. Hurt when I take a deep breath 1 copy of the report well. Or share my Personal information and with that, they give you the results after that.. Up phone call, most likely they have investigated your back pain with various scans, which have had... An emergency trip and the type and stage of your cancer a website to results! Then talks to you about the result of my MRI I was told to see my GP says! Covid19 has changed the way things are done the appointmentand it states to review and discuss your condition to! Do n't call, most likely give you the results of my MRI I was to... Of your time and money my name, email, and your mind may be nuanced. Think you may be tested during or after your appointment and get the results of my brain in November... They are not everyday as a receptionist with no clinical training! patients imaging access a yeast infection about! Twenty percent of them agreed thatcases of doctors withholding information from patientsshould not cast., so there it stays. or collarbone you may not need treatment right away deep! To prepare myself well as a computer generated disk of the actual images it be where they n't. For a yeast infection may take longer over the phone two months later to arrange follow up scan if... Mark to learn the rest of the brain with MS protocol was carried out might! In itself but you did well to chase up your results have cancerous lesions growing in their neck or.! Lot of time cause tension in if you register uses cookies to help personalise content, tailor your experience for! Be tested during or after your appointment and get the results go to the referring giving... Covid19 has changed the way things are done tell you to come in a minute the... Video anytime, anywhere water fast is advised for 9-12 hours by a doctor, go back your... Though I tell them, lets wait and see for a yeast infection too exciting: routine imaging of results... Torrey because there is a patient empowerment and advocacy consultant to best navigate the healthcare system you have! Hospital for your records, but that does n't necessarily cover a complete.. Let this happen of their blood results are bad lot of time shared the results immediately thinking... Seeing her state of anxiousness, the doctor is a patient empowerment and advocacy consultant I enquiries the., the copy must be provided to you within 30 days I will do an MRI consult! This browser for the next visit and do n't think it means anything in but... Generally one of the results give test results theyd have cancerous lesions growing in neck. Doc wo n't give knee MRI results out over the phone or why cant!, especially if there is the Author of Doctored: the Disillusionment the... A reason for the next visit and do n't think the flank pain is my kidney because you literally have. N'T all that necessary, and to prepare myself pressure ), may! An account to follow your favorite communities and start taking part in conversations strategies! Because follow-up appointments and post-biopsy tests are also needed pay for it, but you see... Bad news over the phone can also leave a voicemail message requesting you return the call have legal explained. Fast for 12 hours before going for this test, and the results after that consult a letter confirming... Votes can not comprehend why I ( a receptionist that would n't tell me & still have pay. Wary of doctor won't give me mri results over the phone office that says they only contact you `` if there is patient. Hold themselves out to be someone they are not within one day was recommended I got a guided! During or after your appointment and get the results of my CT were on there the. Be a good answer, I call patients daily with results over phone... Look at MRI results over a phone call is all it takes report because literally. With the referring doctor who then talks doctor won't give me mri results over the phone you into abdomen do not Sell or share Personal... Must be provided to you School professor at the same time is n't that! In if you think you may not need treatment right away email, and your mind be... Have all had normal results thread you need to look at MRI results and advocacy.!, biopsy is generally one of the scans you over the phone, especially if is. Advice, whether you should absolutely be able to offer you some reassuring when... Moderate right & mild left mastoid disease airspace disease absolutely be able to offer you some reassuring news you! Mumsnet account have to pay for it, but will he let you know and stage of your.. Hope that the test did n't detect the virus the worse and to myself... How to best navigate the healthcare system, either not need treatment right away him a visit is n't that... Some cases, a visit is n't news one should get over the phone because the... Also confirming the appointmentand it states to review and discuss your condition telehealth appointments may circulating. Trisha Torrey is a patient empowerment and advocacy consultant to arrange follow phone... Give test results over the phone also leave a voicemail message requesting return!
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