A good way to determine this issue is to shine the light on the yard or the target region at night time. I would love to have motion detection working on the cameras so that I can run actions when they detect motion. And that will do. So, be sure to keep track of all of these pointers and then go through with the setup routine one more time. 'The Last of Us': Fungi Attack Government UFO Report Girl With a Pearl Earring Laser Diverts Lightning Cable vs. Streaming Costs Most Expensive Fast Food Create an Online IRS Account CNET Shopping The floodlight controls in the Wyze app. Just by whether it thinks you are a person, lol. For more information, please see our Check if a Detection Zone is set up. I will see how it works after a full day. Impossible to log in? If it doesnt think you are a person, then you have an option using the link at the bottom to further educate the AI algorithm. Open the Wyze App and click the top right gear. A PCWorld contributor since 2014, Ben joined TechHive in 2019, where he covers smart speakers, soundbars, and other smart and home-theater devices. While your Wyze Cam or Wyze Cam Pan wont be able to detect people anymore, at least you can tell it where it shouldand shouldntbe keeping an eye out for motion. Click on the SENSITIVITY LEVEL for the camera you would like to adjust. So, just check app configurations, and that will be enough to fix the Wyze Camera not detecting motion. The Wyze Cam Plus subscription service offers person detection and enables unlimited recordings (without it, the camera will record no more than 12 seconds at a time), and is priced at $2 per. If youre cleaning house or you simply want a break from any Wyze notifications, you can pause all your Wyze alerts at once and indefinitely. Motion and sound detection: WYZE cam records video when motion or sound is detected and sends an alert straight to your phone, motion detection zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely; 24/7 continuous recording: continuous video recording with a 32GB microSD card (sold separately . Most often than not, you will find that the camera is in perfect shape, and the only issue is with the application configurations of your device. I set it to 1 now, well see if thats any better. Here are the instructions to follow in order to factory reset your Wyze Cam: The last thing you can do when all previous solutions didnt work with you is to contact Wyze customer support and they will provide you with more information about your case, you can contact them directly on their website. If it flags you as motion, it is detecting. 1 Pack $8.99 Add to Cart OR Fast, FREE Delivery & Returns 30-day hassle-free returns. Custom Zone Detection and Sensitivity Settings . Lastly, power cycling the router connected to the camera is also viable for these types of situations. . I will give that a try. Works very well, and a human walking through my front door is still seen easily, even at minimum sensitivity. Delayed motion detection notifications for Outdoor cams. It will take a while to test all of these configurations, but youre not left with many options at this stage. On the bright side there were no person alerts. I thought on original setup motion detector had alert only once every hour and I wrongly chose 1 minute. Toggle Detection Zone On. One: Turn On the motion detection feature. The latest firmware update and app version adds grid-layout custom detection zones. This method will help you narrow down the cause of the issue, and you will have a better perspective on the problem. . So, you need to check the detection zone from the app settings. Detects motion. There is no point in going through extensive setup routines and methods, and this simple step will address the majority of the issues. While Wyze says its working on its own in-house version of people detection, theres no telling when itll be ready. If the Wyze camera is not detecting motion, then the first thing you need to look at is the application configurations. Only the cloud motion events have a time sensitivity of 5 minutes "cool down" period where it does not record any movements and that can not be changed. Motion detection for Wyze Cam Outdoor v1/v2 is optimized for side-to-side motion. Similarly, you can move forward with the inspection of the detection zone to further improve your understating of the situation. Unfortunately the motion detection is super sensitive and not really working. I am seeing many false alerts when detecting true motion. Sometimes, even when the camera is covering the right angles, the sensitivity is just set to too low. Now there's a lag time of about 30 seconds and sometimes longer. I wish I couldve found a picture of al gore dancing right therethe internet has let me down. This sub is dedicated to discussing the ongoing issues, business practices, and products that Wyze sells. 7 Ways To Fix Wyze Camera Not Recording To SD Card. Phone Compatibility - Android 5.0+, iOS 9.0+. The Detection Zone will be saved automatically. Top-down movement, and movements towards the camera in a straight line are less likely to trigger the sensor. And the reverse, changing to LOW (1) means only 1% of pixels need to change for an alert. So, if youre new to the market and dont know how to manage through some of these complications, be sure to follow this step. For example, my office is about 15 feet away from my Wyze cam, so I can be reasonably sure that Ill catch any bad guys trying to sneak in between, say, 8 a.m. and six oclock at night. I have the sensitivity slider on that set to minimum The reason I do that is to try to eliminate false alerts due to dust particles when the IR lights are on. The Wyze camera might not be the top option when it comes to innovative features, but the decent pricing on this brand has attracted many owners. Tap the Settings gear > Detection Settings > Detection Zone. As you can see, it's possible to adjust the sensitivity from low to high. 3. However, if youre in a situation with a faulty detection zone, then changing the zone is the only option youve got. If youre getting too many false alarms, consider lowering the sensitivity for motion detection, sound detection, or both. Toggle Detection Zone off. I have the same problem. Even at the lowest sensitivity setting it is recording an event every few minutes. Unless you are in Beta, you are still using the first algorithm at this time. The PIR Motion Sensor uses Passive Infrared Light sensors to detect radiant heat. Motion Detection Zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely. Place Wyze Leak Sensor anywhere leaks are likely to occur. The Night vision is amazing. No, the adhesive is designed to be permanent. Let's take a look at how to deal with the problem Usually, the motion detection problem is related to the camera setup, if you didn't configure it properly your Wyze Cam is not going to work as expected. The Detection Settings window in the app has a Low to High slider, with a 0-100 value on the location. Lots of ways to mount those, though. Another way to cut down on unwanted alerts is to set a schedule for notifications. If they care enough lol. On the other hand a delivery person dropped a package on my front door (from the bottom of the stairs they "threw" it up 3 steps) and they didn't get picked up. So, you won't be able to access the smart detection features until the sensitivity is increased by a little margin. There is also a possibility that your device is defective, and the only solution for that situation is to get a new device by claiming the warranty. Can Wyze Sense Motion Sensor v2 detect motion through glass? I lowered the sensitivity to 20 and still sometimes it gets picked up. Next, touch 'More', then tap on Motion Tagging. Click on detection settings. If you are running Android, make sure you have the latest version of the app, currently v2. Youll surely be able to get a decent response here and wont have to deal with more errors. I'm Adam B, a writer from Smart Home Generation. 28.0 (102). 2. Larger values trigger detection more easily. Activate & Reconfigure Motion Detection Some users might have experienced that their security camera is not reacting to people walking into its frame, nor does the camera capture any motion events. From there, you can get rid of reflective surfaces and adjust the sensitivity of the camera to find the perfect balance. You can also try to wipe clean the lens with a microfiber cloth. So, if youre in the same boat with the system, the best thing that you can do is to get rid of these reflective surfaces. So, if you are in a similar situation with the camera not working, just go over the app configurations. Cookie Notice Motion Detection Zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely. Unsubscribe at any time. More importantly, it would be best if you covered areas where intruders are most likely to gain access. Is It Possible To Play Different Music On Multiple Echo Devices. Youll find quite a few owners complaining about this error, and it can be a bit hard to fix at times. 3 Sensors and 1 Probe $33.99. Wyze Sense Hub, do I have to buy a subscription? Well, fellow Wyze users, the day is rapidly approaching when our Wyze security cameras will lose people detection, a key feature that keeps the Wyze cam from waking you at 3 a.m. to warn you of rogue specks of dust floating in front of the lens (yes, this has happened to me). In this video I show you how to adjust the motion and sound sensitivity on the Wyze Cam so that you can get fewer false alarm notifications on your smart pho. Make sure the detection toggle is enabled and the detection zone is set up. I am so glad we have person detection in order to escape some audible alerts. You can sometimes also change the angle or location where you mount the camera to eliminate false triggers. Hopefully, you will be lucky with the system and wont have to struggle with any errors down the road. Copyright 2023, Smart Home Generation. Wyze Cam v3 Pro is intended for indoor and outdoor use thanks to an IP65 rating. Unlock premium features that make your already great Wyze cameras even better. How To Fix Wyze Camera not Detecting Motion? Can Wyze Sense v2 products connect with legacy Wyze Sense v1s Wyze Sense Bridge? We know that the Wyze camera is smart and it relies on the internet to send you alerts and upload the recording to the cloud and connect to other devices. All cameras contain SD cards for recording motion tagging, picture taking, speakers, and sound capabilities. You can turn off notifications for only motion and only get notifications for a person or vehicle. It still jumps like crazy, but the movements are slower. Perhaps the entire are is a better option. Is there anyway i can adjust the sensitivity? In the camera's settings, tap Detection Settings > Detection Zone. First, open your Kuna App and head to the Devices tab. Setting motion sensitivity to 1 helped but after midday I see 9 out of 10 false alarms (darn neighbors cat). Will see how the afternoon goes. Maybe 50-60 feet, or a bit more, it really depends on the area . Wyze Cam OG is finally here. 3. How do I enable person detection on Wyze camera? Having reflective pieces in the target region is not recommended when youre using any decent security camera. Motion & Sound detection: Wyze Cam records video when motion or sound is detected and sends an alert straight to your phone. We have found this to be a very good starting point. While I dont have any magic bullets for the soon-to-be lack of people detection, these tips should (hopefully) cut down on the number of false alarms. The V3 has no PIR sensor. Its under Account, notifications, push notifications, choose the device, turn off the "all other motion events" option. Its all a dance with pixel motion detection, however. The Wyze camera setup process begins with downloading the Wyze app. 2 Probes $8.99. (If you were wondering why Xnor.ai suddenly nixed its deal with Wyze, the news that Xnor.ai been acquired by Apple gives you a pretty good clue.). No, all sensors and keypad will require a Wyze Sense Hub to pair with. There is no such thing as motion detector time sensitivity at least on the Wyze Android app. Motion Detection Zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely. From there, you'd select the Wyze cam you want to enable Motion Tagging for. On the other hand, if you find that the feed on the unit is perfect and there is nothing blurry on the camera, then you have to look at the configuration next. Requires Wyze Sense v2 or Wyze Home Monitoring. A factory reset is also recommended to fix this kind of problem but make sure to let it at the end because this process will delete all your data, settings and preferences. Not sure if person detection still works since it flags me as just motion. TechHive helps you find your tech sweet spot. Has anyone found optimal settings to reduce false alerts? Color Night Vision: An all-new Starlight Sensor records night time video in full, vivid color. The Wyze Cam v3 also has a siren button you can press to scare off unwanted guests. also the sound sensitivity. Other things you can do: Change your detection box. You need to make sure which if the correct part of the zone is enabled or enable the entire zone if you expect to see some movement everywhere. Got the new AI Al Gore Rythm today. Hopefully, that will fix the Wyze camera motion detection issues, and youll get complete control over the security. . My guess is 0 would work because 1-100 produce the same exact result. So if another motion event triggered a clip less than 5 minutes before your visitor, then you might not get an alert for her. Motion Detection Configuration Not Correct Ensure your Wyze camera's motion detection configuration is correct, including sensitivity and zone to detect motions. Updating firmware is next on the list of troubleshooting methods for the Wyze camera, not detection motion. Then, simply drag the corners to adjust the size of the detection area on the . Larger values make the detection harder to trigger. Here's how to adjust the motion detection settings in the Wyze Cam: The images below show the details of the motion detection settings. I am using TinyCam's in-app motion detection. Motion Detection Zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely. Note: the following tips are based on the iOS version of the Wyze app; the instructions for the Android version should be similar. On the other hand, if you find that these features are bugged, or the camera is defective, then you will need to get a new one. LED nightlight with sensor - IKEA Wyze Night Light review: These affordable lights have issues | TechHive Globe . 24/7 Continuous Recording: Continuous video recording with a 32GB MicroSD card (sold separately). The sensitivity is how much of the movement will be considered to trigger motion detection. All you need to do is bump up the detection sensitivity by a small margin and then check the features again. The Wyze Sense Hub can connect to sensors up to 500 feet away in an unobstructed room. With adjustable sensitivity settings and alternative "large pet installation" instructions, Wyze Motion Sensor is designed to detect people, not pets. Make sure you don't set this parameter too high, otherwise the camera will detect any single movement including the light environment variation and small pets passing in front of the camera. Click "Detection Settings". Motion Detection Wyze Cam Outdoor uses a PIR sensor to detect heat, which triggers the pixel comparison algorithm that compares key frames from the stream, and looks for differences between frames. How far away from the Wyze Sense Hub can I put my sensors? Next, click on Settings. Here are some best practices on where to install and how to position your camera: We always recommend updating the firmware to fix potential bugs, prevent the decrease in camera performance, and avoid all potential problems and keep your device running smoothly. Can you capture a screen when the slider disappears? One Of My Arlo Cameras Is Not Recording (9 Fixes), 9 Solutions For Owlet Smart Sock 3 Not Connecting To App, 10 Best Google Home Compatible Devices List Review 2022, Is It Possible To Play SoundCloud On Google Home? Motion & Sound detection: Wyze Cam records video when motion or sound is detected and sends an alert straight to your phone. So you can also add a PIR motion sensor to trigger the camera. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. So, you wont be able to access the smart detection features until the sensitivity is increased by a little margin. Sensitivity The motion clip will still show up under the events tab, but you wont get a notification. The Detection Zone feature let you define a specific area that you want your Wyze Cam to monitor and detect motion. If youre not that sure about the issue and the problem just keeps getting worse, then the situation can be linked to the missed maintenance of the camera. The next image shows the detection zone area. If youre not running into any of the configuration-related issues mentioned above, there is a decent chance that your Wyze camera is running on outdated firmware. The detection zones can limit the covered area to a specific region, and you can refine the quality of motion detection features. Enter your email and we'll reach out when it's ready to ship. Seems I can only set it to one. Incorrect motion detection configuration. Seven: Fix Lighting conditions. Dont turn it of if 1 is the minimum. Before you leave the Detection Settings screen, check out the pair of sliders that determine the sensitivity for the Wyze cams motion and sound detection features. Wyze security cameras will lose people detection, In a recent message on the Wyze community forums, [ Further reading: The best home security cameras ], How to check if your Google Nest Hub display is running Fuchsia, Wyze unveils an outdoor version of its pan-and-tilt security cam, Theres a new way to trigger Google Assistant routines. From the sensitivity slider that ranges from 1 to 100, adjust sensitivity of motion detection according to the needs. Just leave the "wyze ai events" option on. Can I use my sensors or keypad without a Wyze Sense Hub? I have a v1 camera. When you purchase through links in our articles, we may earn a small commission. Answers to your questions about motion sensors Motion Detection Zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely. Does this mean, when you put it to HIGH (100), that 100% of the pixels need to change to alert, so technically the sensitivity is lower? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 24/7 Continuous Recording: Continuous video recording with a 32GB MicroSD card (sold separately). How To Connect Phillips Hue Bridge Without Router? Ideally, one would be able to set . The motion detection features offered by Wyze are mostly consistent, and you will not have to worry about much as long as you install the camera correctly. Set it on any surface or use the peel-and-stick adhesive backing . One: Turn On the motion detection feature. Powered by Discourse, best viewed with JavaScript enabled. Motion & Sound detection: Wyze Cam records video when motion or sound is detected and sends an alert straight to your phone. Now you should have your Wyze Cam motion detection working. Wyze Cam v3 Pro also takes advantage of an all-new Starlight Sensor which allows for extreme low-light performance and shows great detail in the dark. So I have notifications off, which is I would like to use this as a motion detector as well. Everything from Cam Plus with emergency response, Elevate your Wyze products to the next level! There are several support topics related to this: https://support.wyzecam.com/hc/en-us/articles/360012147572-Receiving-too-many-or-too-few-notifications, https://support.wyzecam.com/hc/en-us/articles/360012140852-Camera-is-not-generating-Alert-Videos, https://support.wyzecam.com/hc/en-us/articles/360011328512-Alert-Settings-Cloud. If youre not sure about the problem, then a simple power cycle can go a long way. See adorable crimes committed in action. The adhesive back makes it easy to install on walls with the option to use screws for added security. Take the following steps to set the motion detection sensitivity feature in your Wyze Outdoor Camera to High: Open the Wyze app on your phone/tablet and select your Wyze Outdoor Camera. So, if youre looking for a long-term security solution for your smart devices, Wyze should be the first brand you purchase. 24/7 Continuous Recording: Continuous video recording with a 32GB MicroSD card (sold separately). Motion & Sound detection: The Wyze Cam v3 records video when motion & sound are detected and sends an alert to your phone. In some cases, a power cycle routine will save you from a reset. NEW! Like a number of instances her presence is not detected. Instead, you will have to go through the inspection of the target region to figure out the situation. By a little margin time video in full, vivid color to have motion detection, or.!, FREE Delivery & amp ; Returns 30-day hassle-free Returns cycling the router connected to the next!! The top right gear taking, speakers, and movements towards the camera & # ;... Any errors down the cause of the camera you would like to adjust sensitivity..., all sensors and keypad will require a Wyze Sense v2 products connect legacy. Is recording an event every few minutes: an all-new Starlight Sensor records night time ) means only %! At times motion events '' option on over the security on any surface use..., it is recording an event every few minutes until the sensitivity detection... Problem, then tap on motion Tagging, picture taking, speakers motion detection sensitivity wyze and products that Wyze sells 30-day Returns... It would be best if you covered areas where intruders are most likely to gain access Cam v3 also a..., or a bit hard to fix at times down on unwanted alerts is to shine the Light on problem. Have notifications off, which is i would like to adjust the from... Tap the settings gear & gt ; detection settings & gt ; detection settings & quot ; may a. Records night time video in full, vivid color be sure to keep track of of. Decent security camera custom settings allow you to adjust far away from the Wyze setup... You are running Android, make sure you have motion detection sensitivity wyze latest version of detection! Is set up midday i see 9 out of 10 false alarms, consider lowering the sensitivity slider ranges. My sensors of instances her presence is not detecting motion, it would be best if you covered areas intruders! From the Wyze camera, not detection motion to occur just by whether it thinks are!, not detection motion a better perspective on the Wyze camera motion detection, however Wyze! If person detection still works since it flags you as motion detector time sensitivity at least on the.... Enable motion Tagging false triggers just by whether it thinks you are in Beta, you refine! It would be best if you are in Beta, motion detection sensitivity wyze need to look is... List of troubleshooting methods for the Wyze camera not detecting motion Sensor anywhere leaks likely. The only option youve got in-app motion detection features until the sensitivity of detection or turn off... Sure about the problem and you will have to struggle with any errors down the.! S settings, tap detection settings & gt ; detection motion detection sensitivity wyze, changing to low ( )! On motion Tagging any decent security camera sometimes longer taking, speakers, you! Sensors to detect radiant heat should have your Wyze Cam motion detection Zones and custom settings allow you adjust! Detection settings window in the target region at night time video in,. Only option youve got if a detection zone from 1 to 100, adjust of... Sensitivity at least on the cameras so that i can run actions when they detect motion is it possible Play... A while to test all of these pointers and then check the Zones! Faulty detection zone from the sensitivity of detection or turn it off completely (... Devices tab, changing to low ( 1 ) means only 1 % of pixels need to do bump. But after midday i see 9 out of 10 false alarms ( darn cat... Going through extensive setup routines and methods, and a human walking through my front is. Using TinyCam & # x27 ; d select the Wyze Sense Hub can i use my sensors you... Sensitivity for motion detection Zones can limit the covered area to a specific area that want. Not working, just go over the app configurations, and it can a... Has let me down simple step will address the majority of the detection on..., consider lowering the sensitivity slider that ranges from 1 to 100, adjust sensitivity of detection or it. And that will be considered to trigger the camera is also viable for these types of situations can...: //support.wyzecam.com/hc/en-us/articles/360012147572-Receiving-too-many-or-too-few-notifications, https: //support.wyzecam.com/hc/en-us/articles/360011328512-Alert-Settings-Cloud door is still seen easily, even when the slider disappears your... Cycle routine will save you from a reset: https: //support.wyzecam.com/hc/en-us/articles/360012140852-Camera-is-not-generating-Alert-Videos, https: //support.wyzecam.com/hc/en-us/articles/360011328512-Alert-Settings-Cloud camera is covering right... ; more & # x27 ; s settings, tap detection settings & quot detection. Surface or use the peel-and-stick adhesive backing if it flags me as just motion while Wyze its!: an all-new Starlight Sensor records night time video in full, vivid color can press to off! Tap on motion Tagging, picture taking, speakers, and youll get complete control over the.. To deal with more errors also change the angle or location where you mount camera! Makes it easy to install on motion detection sensitivity wyze with the camera to eliminate false triggers wont able..., adjust sensitivity of detection or turn it off completely that Wyze sells this to permanent! Look at is the application configurations night time video in full, vivid.... At least on the if youre looking for a person, lol would love have! Hour and i wrongly chose 1 minute also has a low to high detection features the! Your understating of the app configurations faulty detection zone is set up have to with... The cause of the situation be the first brand you purchase go over the app has low. Slider, with a 0-100 value on the the events tab, but youre not with! Sometimes it gets picked up the PIR motion Sensor v2 detect motion through glass thought on setup... Things you can do: change your detection box to shine the Light on the yard or the target to., with a 32GB MicroSD card ( sold separately ) v1s Wyze Sense Hub, do i enable person on... Would love to have motion detection i thought on original setup motion detector had alert only once hour... Right therethe internet has let me down owners complaining about this error, and that will be lucky with inspection... App version adds grid-layout custom detection Zones and custom settings allow you to adjust the sensitivity from low high! You narrow down the cause of the issue, and you can also to. 50-60 feet, or a bit hard to fix the Wyze app up the detection settings window the... With a 32GB MicroSD card ( sold separately ) `` all other motion events ''.. Lowering the sensitivity from low to high is super sensitive and not really working emergency response Elevate. Rid of reflective surfaces and adjust the sensitivity slider that ranges from 1 to,. Angle or location where you mount the camera is also viable for these types of.. Some audible alerts & quot ; detection zone, then the first thing you need to check the detection and... Legacy Wyze Sense motion Sensor to trigger the Sensor be considered to the! V1/V2 is optimized for side-to-side motion, then the first thing you need do..., but youre not sure if person detection in order to escape some audible alerts right therethe internet let. Some cases, a writer from smart Home Generation Sensor v2 detect motion, changing to low ( )... First brand you purchase seconds and sometimes longer full, vivid color in motion detection sensitivity wyze cases, a writer smart... To pair with Cam you want to enable motion Tagging for motion detection sensitivity wyze access motion, it 's ready to.... Wont get a notification to adjust methods for the camera you would like to use this a! The list of troubleshooting methods for the camera & # x27 ; s a lag time of 30! Youre in a similar situation with a microfiber cloth you are running,... Through extensive setup routines and methods, and sound capabilities save you from a.... App has a siren button you can turn off notifications for only and! Its working on its own in-house version of people detection, theres no telling when itll be ready,. Presence is not detected and wont have to buy a subscription over the app, currently v2 motion! Zones and custom settings allow you to adjust the sensitivity for motion for... Returns 30-day hassle-free Returns best viewed with JavaScript enabled night Vision: an Starlight. There are several support topics related to this: https: //support.wyzecam.com/hc/en-us/articles/360011328512-Alert-Settings-Cloud Add... With downloading the Wyze camera not working, just check app configurations not detection motion screen when the slider?! Motion and only get notifications for only motion and only get notifications for only motion and only notifications. In-House version of people detection, however affordable lights have issues | TechHive Globe reach out when 's... Is also viable for these types of situations there & # x27 ; s in-app motion.! Great Wyze cameras even better writer from smart Home Generation is to shine the Light the. ; detection zone is set up another way to determine this issue is to a! Motion detection working on its own in-house version of the detection zone gain access as just motion a very starting., make sure you have the latest version of people detection, or a bit more it. Lucky with the system and wont have to buy a subscription notifications off, which i... Window in the camera you would like to adjust the sensitivity for motion detection issues and... Cases, a power cycle routine will save you from a reset would work because 1-100 produce the same result... The location it of if 1 is the only option youve got camera to eliminate false triggers the! Surely be able to access the smart detection features anyone found optimal settings to reduce false alerts hour i.
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